Privacy policy

Overview

This privacy policy explains how Marrakech Garden Trails, published at jardintrevale.site, handles personal information. We have designed the website to collect as little information as possible. This site contains no forms or user accounts; we only receive data if you email or call us. We do not sell anything, we do not process payments and we never ask for card details, passwords or identity documents.

Information we receive

If you choose to email us, we receive your email address, your name if you include it, and the content of your message. If you call us, we may see your telephone number and note the subject of the call so that we can follow up. We do not ask for any other personal information and we encourage you not to send sensitive data.

How we use it

We use the information you send only to read and answer your message, to correct content when you report an error and to keep a simple record of correspondence. We do not use your details for marketing, we do not add you to mailing lists and we do not build profiles of visitors.

Sharing

We do not sell, rent or trade personal information. We do not share it with gardens, museums, tour operators or advertisers. Information may be disclosed only if required by law or to protect the security of the website and its users.

Technical data and cookies

This website is built with plain pages and does not use tracking scripts, advertising cookies or analytics tags placed by us. Like almost every website, our hosting provider may automatically record basic technical information such as IP address, browser type and the time of a request in server logs, for security and maintenance purposes. These logs are kept for a limited period and are not used to identify individual readers.

Retention

We keep emails only for as long as needed to deal with your enquiry and for a reasonable period afterwards in case of follow-up questions, normally no longer than twelve months. Notes of telephone calls are deleted on the same schedule.

Your rights

Depending on where you live, including under Moroccan Law 09-08 on the protection of personal data and, where applicable, the European General Data Protection Regulation, you may have the right to access, correct or delete the personal information we hold about you, and to object to its processing. To exercise these rights, email [email protected]. We will respond within a reasonable time.

Security

We take reasonable measures to protect the small amount of information we hold, including restricting access to our mailbox. No method of transmission over the internet is completely secure, so please avoid sending confidential information by email.

Children

This website is intended for a general audience and is not directed at children. We do not knowingly collect personal information from children.

Changes and contact

We may update this policy occasionally; the current version is always published on this page. For any privacy question, write to [email protected], call +212 524 438 617 or send a letter to 27 Rue de la Liberté, Gueliz, Marrakech 40000, Morocco.